Our Website Conditions sets out the terms between You and Us under which You may Use or Access Our Website. Our Website Conditions applies to all Users of Our Website.
Where Additional Terms are applicable, then Our Website Conditions shall be read in conjunction with any applicable Additional Terms. If any terms and conditions contained in Our Website Conditions conflict with any terms and conditions contained within the Additional Terms, then the Additional Terms shall prevail over Our Website Conditions [and only to the extent necessary to resolve such conflict].
Any applicable Additional Terms shall be specified in the Website. You hereby agree that in such instances, those Additional terms shall also be applicable to You and Us in any agreement entered into between You and Us.
Mix Mediaworx Sdn Bhd reserves the right to change the terms contained in Our Website Conditions or the Additional Terms at any time. You are responsible for regularly reviewing all applicable Contractual terms and Additional terms which are to be posted on Our Website for Products and Services provided or supplied.
If You do not accept Our Website Conditions, or the applicable Additional terms, do not use any of Our Website. We do change Our Website Conditions, and our Additional terms, from time to time, so You should review them each time that You visit the Website.
However, if You wish to create an account, or to make an offer for the provision or supply of Products or Services, You may only do so if You are over the age of eighteen .
If You open an account to order Products or Services from us, and You act on behalf of a person / company, You hereby warrant and undertake that You possess the authority to bind Yourself, Your principals or employers with whom You are engaged with or acting as employee or agent for.
REGISTRATION AND ACCOUNT CREATION
As part of the registration and account creation process necessary to obtain access to Our Website, or of particular Products or Services, including those portions that require a fee or payment for access, You shall select a username and a password. You shall not:
Select a username already used by another person or very similar to that of another person which is likely to cause confusion.
Use a username in which another person has rights, without such person's authorization.
Use a username that We, in our sole discretion, deems offensive or inappropriate.
You shall provide to Us documentary proof of identity documents, such as scanned copies of Your Identity Card, Passport or Company profile, should such be necessary. We reserve the right to deny creation of Your account based on Our inability to verify the authenticity of the registration information or documents provided by you.
You shall be solely responsible for maintaining the confidentiality of Your username and password combination. You shall immediately notify Us in writing of any known or suspected unauthorized use of Your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of Your password or credit, debit, charge card or banking information.
You are fully responsible for all usage and activity on Your account, including, but not limited to, use of the account by any third party authorized by You to use Your username and password combination. The use of Your account by any individual under the age of eighteen (18) is strictly prohibited.
If the computer Platform on which You accessed Our Website, or the Products or Services on Our Websites, is sold or transferred to another party, You are advised to delete all cookies and software files obtained by or through use of Our Websites or of the Products or Services used or accessed by You.
We reserve the right to terminate Your account, in Our sole discretion, at any time without notice.
Whether as an individual or as a business user, You agree to maintain only one account with us at any time for the Provision of any Product or Service, unless otherwise agreed between us. At the time of account creation, You certify that You have no other account(s) with us.
All payments must be effected in the currency of Brunei (B$).
Payments may be made using the following payment mediums:
By Credit Card, Debit Card.
By an Inter-Bank Transfer of Funds from Your Bank to Our Bank Account.
Such other method as may be agreed between You and us.
The Products or Services ordered shall only be shipped, delivered or provided to You once We have received cleared payment of Our invoice.
For Services to be provided to you, the service will be activated upon Our receiving cleared payment from You.
Once payment has been cleared into Our Bank accounts, We shall provide You notifications by email advising You:
Of the cleared payment paid against Our invoice.
Of the shipment of Your Products.
Of the relevant particulars of Your subscribed for or licensed Products and Services, and any relevant activation codes, usernames or passwords, or download links for software or apps, which are applicable for such Products or Services.
All Content included on Our Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of brunei.events, our affiliates or other relevant third parties. By continuing to use Our Websites you acknowledge that such materials are protected by applicable Brunei International intellectual property laws.
You shall not reproduce, copy, distribute, store or in any other fashion re-use material from Our Websites, unless otherwise indicated on the Websites, or unless given express written permission to do so by Us.
THIRD PARTY INTELLECTUAL PROPERTY
Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such Products or Services, as may be applicable.
You shall not reproduce, copy, distribute, store, or in any other fashion, re-use such material or unless given express written permission to do so by the relevant manufacturer, supplier or content owner.
USE OF COMMUNICATION FACILITIES AND PLATFORMS
When using the enquiry form, or any other contact or communication Platform on Our Websites, You should do so in accordance with the following rules:
You shall not use foul, obscene or vulgar language.
You shall not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist.
You shall not submit Content that is intended to promote or incite violence or any criminal act or conduct.
Your submissions are to be made using the English language only.
You shall not impersonate any other person, particularly employees and representatives of brunei.events or our affiliates.
You shall not use our Platforms for unauthorized mass-communication materials, which include, for instance, “spam" or “junk mail".
You acknowledge that brunei.events reserves the right to monitor any and all communications made by You to Us or by Your using our Website / Platforms.
You acknowledge that brunei.events may retain copies of any and all communications made to Us from Your use of our Website/s or through using our Website / Platforms.
You acknowledge that any information You send to us through our Websites / Platforms or post on the forums/chat/community/blog or similar Services [interactive services], may be modified by us in any way and You hereby waive Your moral right to be identified as the author of such information works or materials. Any restrictions You may wish to place upon our use of such information, works or materials must and shall be communicated to Us in writing in advance and We reserve the right to reject such terms and associated information works or materials.
ACCOUNTS AND REGISTRATION
In order to procure specific Products or Services on Our Website or to use the forums/chat or similar interactive services, You are required to create an Account which will contain certain personal details and Payment Information which may vary based upon Your intended use of Our Website and its Products or Services. By continuing to use Our Website You represent and warrant that:
All information that You submit is complete, factual and truthful.
You have permission to authorize Payment to Us using the payment method designated by you.
You have permission to submit the relevant payment information to Us.
You will, on a continuing basis, and as a continuing obligation, keep such payment or banking information accurate and up-to-date. Your creation of an Account is further affirmation of Your representations and warranties which are made herein.
You will not share Your Account details, particularly Your username and password combination, with third parties or unauthorized persons.
brunei.events accepts no responsibility or liability for any loss or damage incurred by You as a result of Your Account details being shared by You with any third parties. If You use a shared computer, it is recommended that You do not save Your Account details in Your internet browser.
If You have reason to believe that Your Account details have been obtained by another person without Your consent, You should contact Us immediately at +673 8983827 to suspend Your Account and cancel any unauthorized orders or payments that may be pending.
When choosing Your username You are required to adhere to the terms set out herein. Failure to do so could result in the suspension and/or deletion of Your Account.
TERMINATION AND CANCELLATION
Either brunei.events or You may terminate Your Account. If We terminate Your Account, You will be notified by email and an explanation for the termination may be provided. Notwithstanding the foregoing, We reserve the right to terminate Your account without giving reasons therefor.
If brunei.events terminates Your Account, any current or pending orders or payments on Your Account will be cancelled and the provision of Products or Services to You will be cancelled.
brunei.events reserves the right to cancel orders or payments without stating any reasons for the same. Such may be effected at any time prior to the processing of any payment by You or the commencement of any ordered for Products or Services.
If orders or payments are cancelled for any reason prior to delivery of the Products to You, or commencement of the Services, You will be refunded any monies paid in relation to those purchases or transactions.
If You terminate Your Account, any non-completed orders or payments will be cancelled and You will be refunded any monies paid in relation to those orders.
Any and all monies are due for payment on completion of the order, unless alternative arrangements are agreed between You and brunei.events.
PROVISION OF SERVICES
Provision of Services shall commence when full payment has been received from you.
brunei.events shall use its best endeavours to provide the Services with reasonable skill and care.
Provision of all Services shall be subject to Our Website Conditions and the Additional Terms which shall be applicable to the provision of particular Services as are Ordered by You.
In the event that the Services provided are not in conformity with Your Order and thus incorrect or incomplete, You should contact Us within Two  working days to inform Us of the mistake. brunei.events will ensure that any necessary corrections to the Services provided are made in a reasonable time frame.
brunei.events reserves the right to make changes or alterations to the Services from time to time.
PROVISION OF PRODUCTS
Whilst every effort has been made to ensure that all graphical representations and descriptions of Products available from brunei.events correspond to the actual Products, brunei.events is not responsible for any variations from these descriptions.
Where appropriate, You may be required to select the required [size] [model] [colour] [number] [other features] of the Products that is to be provided or supplied to you.
brunei.events does not represent or warrant that such Products will be available. Stock indications are not provided on Our Website or unless stated otherwise.
All pricing information on Our Websites for the provision or supply of Products are correct at the time of going online. brunei.events reserves the right to change prices and alter or remove any promotions or special offers from time to time.
The final price that shall be paid by You shall include the following items as are applicable:
Delivery Costs [if applicable].
Insurance Costs [if applicable].
TITLE AND PROPERTY AND RISK OF LOSS OR DAMAGE
In a sale and purchase transaction, Title and Property in the Products will not pass to You until the full Invoice price for those Products have been received and credited into our Bank Account. Where payment has been received, Title and Property, and risk of loss or damage to the Products shall be deemed to pass to You when the Products are delivered / received.
DELIVERY OF PRODUCTS
The Organiser / Seller will notify You by way of email when your Products are to be dispatched to you. The message will contain details of estimated delivery times in addition to any reasons for a delay in the delivery of the Products to be supplied to you.
Delivery of Products will only be made to a residential or business address in Brunei Darussalam, unless otherwise agreed in writing.
No delivery will be made for any Products to a P.O. Box address.
RETURNS AND REFUNDS
brunei.events aims to always provide high quality Products and Services that are fault free and undamaged. On occasions however, goods may need to be returned. Returns are governed by these Terms and Conditions.
If the Purchaser receives Products which do not match those ordered, or comply with the Product description or specifications, the Purchaser should contact The Organiser / Seller within Ten  working days to arrange for the collection and return of such Product/s. The Purchaser will be given the option to have the Product/s replaced with those ordered (if available) or to be refunded through the payment method used when the Products were purchased. Refunds and replacements will be issued only upon our receipt of the returned Products at the address to which such products are to be returned.
If any Products purchased have faults when they are delivered, the Purchaser should contact The Organiser / Seller within Ten  working days to arrange for the collection and return. brunei.events is not responsible for paying the shipment costs for such returns. Products must be returned in their original condition, with all packaging and product documentation that were supplied. Upon receipt of the returned Products, the price of the Products, as paid by You, will be refunded to You through the payment method used when the Products were purchased.
If any Products develop faults within their warranty period, the Purchaser is entitled to a repair or replacement under the terms of the applicable warranty.
If Products are damaged in transit, and the damage is apparent on delivery, the Purchaser should sign the delivery note to the effect that the goods have been damaged. In any event, such damage should be reported to The Organiser / Seller within Ten  working days. The Purchaser shall be responsible for return of the Product to The Organiser / Seller at the address designated by The Organiser / Seller for returns. brunei.events is not responsible for paying the shipment costs or insurance thereon which shall be wholly borne by the Purchaser. Upon receipt of the returned Products, the price of the Goods, as paid, will be refunded through the payment method used when the Products were purchased.
brunei.events reserves the right to exercise discretion with respect to any returns under these Website Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
Any use or enjoyment that You may have already had out of the Goods or Products.
Any characteristics of the Goods or Products which may cause them to deteriorate or expire rapidly.
The fact that the Goods or Products consist of audio or video recordings or computer software and that the packaging has been opened.
Any damage to the goods or Products, even if they be superficial and the degree and extent to which the Goods or Products have been used.
THIRD PARTY WEBSITES AND THEIR CONTENT AND MATERIALS
DEALING WITH THIRD PARTY SUPPLIERS OF PRODUCTS AND SERVICES
You agree that Your dealings with Third Party Sellers, Suppliers, licensors or Service Providers [collectively “third party suppliers"] found on or through Our Websites including payment and delivery for any Products or Services offered thereat, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such Third Party suppliers, and You hereby irrevocably agree that brunei.events shall not be responsible or liable for any claims or disputes You may have with such third parties, no matter for what reasons or causes.
Note: Only applicable when your organiser has set their contact details to be provided publically.
Note: All organisers on Brunei.events are verified to prevent unauthorised fund transfers and scams. We advise you not to contact organisers with similar-looking events hosted outside of Brunei.events as it might be fraudulent.
Note: Brunei.events is the first online ticketing solution in Brunei with a Live Chat Customer Service. The Live Chat is opened Monday to Friday, 9am – 5pm. We will try out best to answer your questions.
YOU HEREBY IRREVOCABLY ACKNOWLEDGE AND AGREE THAT:
brunei.events makes no warranty or representation that Our Website, or our Products and Services, shall meet Your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose/s, that it will not infringe the rights of third parties, that it will be compatible with all computer Platforms, that it will be secure, and that all information provided will be accurate. We make no warranties or guarantees of any specific results from the use of Our Website and of the Products and Services offered thereat.
brunei.events is not responsible for any material created or submitted by Users of Our Websites. No material created by Users is endorsed or otherwise supported by brunei.events. brunei.events assumes no responsibility for any offence, loss or other harm resulting from material created or submitted by Users.
Whilst every effort has been made to ensure that all descriptions of Products and Services available from Our Website correspond to the actual Products or Services available, brunei.events is not responsible for any variations from these descriptions.
Whilst brunei.events uses reasonable endeavours, on a best efforts basis, to ensure that Our Website, and our Products and Services, are secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
CHANGES TO OUR WEBSITES, THE PRODUCTS AND SERVICES PROVIDED AND SUPPLIED, AND OUR WEBSITE CONDITIONS, AND ANY APPLICABLE ADDITIONAL TERMS
brunei.events reserves the right to change Our Websites, the Products or Services, its Content, or these Website conditions, and any applicable Additional terms at any time. You will be bound by any changes to the Website conditions and any applicable Additional terms from the first time You use Our Websites following the changes. If brunei.events is required to make any changes to our Terms and Conditions by law, these changes will apply automatically to any orders currently pending, in addition to any orders placed by You in the future.
AVAILABILITY OF Our Websites AND OF OUR PRODUCTS AND SERVICES
You hereby irrevocably agree that Our Website and the Products and Services provided on Our Website, or any of them, are provided on an “AS IS", on an “AS AVAILABLE", and on an 'WITH ALL FAULTS ACCEPTED' basis. We make and give no representations, warranty or conditions, whether statutory, express or implied, that the Products and Services shall be free of defects and / or faults. To the maximum extent permitted by law, We provide no warranties (statutory, express or implied) of fitness for a particular purpose, accuracy of information, compatibility, reliability or of satisfactory quality.
brunei.events accepts no liability for any disruption or non-availability of Our Websites, or of its Products and Services resulting from external causes, including, but not limited to, host equipment failure, communications network failure, power failure, natural events, force majeure events, acts of war or legal restrictions and censorship.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, brunei.events accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, punitive, special, or exemplary damages arising from the use of any of our Websites, our Products or services, or any information contained therein. Users should be aware that they use Our Websites, our Products and services, and its Content at their own sole risk.
In the event that brunei.events fails to exercise any right or remedy contained herein [or specified in the additional terms if any], this shall not be construed as a waiver of that right or remedy.
PREVIOUS TERMS AND CONDITIONS, ANY APPLICABLE ADDITIONAL TERMS OR POLICIES
In the event of any conflict between our current Website conditions, and any applicable Additional terms, with prior versions of the same [that is to say, Website conditions and Additional terms], the current versions shall apply to any contract entered into between You and Us, unless it is expressly stated otherwise.
THIRD PARTY RIGHTS
Nothing in our Website Conditions or Additional terms shall confer any rights upon any third party/parties. The agreement created by these Website conditions and/or Additional terms is between You and brunei.events, its subsidiaries or affiliates.
ELECTRONIC AND MOBILE COMMUNICATIONS
brunei.events may choose to deliver all communications to You electronically, which may include: email [to the email address that You provide to brunei.events upon registration] or Whatsapp / SMS [to the mobile number that You provide to brunei.events upon registration].
You agree to do business electronically with brunei.events, and to receive electronically all current and future notices, disclosures, communications and information. You hereby agree that the aforementioned communications or notices provided electronically satisfies any legal requirement that such communications be in writing.
You agree that You meet the following technical requirements and are able to access and retain copies of notices and information sent or made available electronically:
ability to print with Internet browser
Notices that are required to be sent to Us in hard copy shall be given to Us either by hand or courier delivery or posted to our Office at Level 3, Knowledge Hub, Anggerek Desa Technology Park, Spg 32-37, Bandar Seri Begawan, Brunei Darussalam or posted to PO Box 889, MPC Berakas, BB3577, BSB Brunei Darussalam.
Brunei.events may from time to time send You information about our Products or Services. If You do not wish to receive such information, please click on the “Unsubscribe” link in any email which You receive from Us.
You hereby agree that You shall not assign, transfer, make over, subcontract, or delegate any Agreement that is entered into between You and Us to any third party without our express written consent. Any such purported assignment shall be treated as Void and of no legal effect against Us.
EVENTS BEYOND OUR REASONABLE CONTROL [FORCE MAJEURE]
We will not be held responsible for any delay or failure to comply with our obligations under these Website Conditions or any applicable Additional terms[or in relation to any Agreement entered into between You and Us] if the delay or failure arises from any cause/s which is beyond our reasonable control, including by reason of Force Majeure, which shall include any default due to or caused by an Act of God, war, or threatened war, act of terrorism or threatened act of terrorism, strike, lockout, industrial action, health epidemic or pandemic, fire, flood, drought, tempest or other event beyond Our control.
*Operation Hours for Collection of Tickets / Products
(for redemption of tickets / products in other forms as stated otherwise)
Monday to Friday from 9:00 a.m. to 5:00 p.m.
Closed on Weekends and Public Holidays
The Processing Fee(s) and The Additional Courier/Special Delivery Charges (which may have been paid) are not refundable.
1.1 All tickets / products sales made via Brunei.events will incur a 13% charge of total sales income payable to Brunei.events.
2.1 Non event products income payout (Payment is made to Vendors within 14 days of claim)
2.2 After Event Payout (Payment is made to Vendors within 14 days of claim after event ended within 30 calendar days).
3.1 Local Bank Transfer
3.2 Credit Card Payment (accept VISA and Mastercards)
3.3 Debit Card Payment (accept Debit Cards from Brunei Local Bank)
3.3 Cash (payment will be received with exact amount payable at Brunei.events HQ)